Official Apple Help

Official Apple Help

Click on a related link to open a specific app or program referring to your concern. This app is a should for anyone that owns an Apple product. You can browse and search troubleshooting subjects, talk to an Apple Support rep, and schedule Genius Bar appointments.

Visit us on-line or give us a call to start the method of mailing your gadget to an Apple Repair Center. Most Apple merchandise are eligible for mail-in service. There are many service providers that Apple trusts with support. In addition to the Genius Bar for hardware repairs, you’ve extra immediate assist choices.

Apple Support provides you personalised entry to solutions for all of your Apple services. Learn how to handle your subscriptions, reset your Apple ID password, and extra. Talk with an actual person to troubleshoot a difficulty, or get guided, step-by-step options to resolve it your self. If these steps do not fix your issue, contact the developer.

Discover more than a hundred exclusive single-player and multiplayer video games with no advertisements or in-app purchases when you join Apple Arcade. Browse, buy, and download apps on your iPhone, iPad, Mac, Apple TV, or Apple Watch within the App Store. If it’s not, strive restarting your gadget and verify again. Turn on both the date & time and time zone settings.

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Find out how to get additional technical assist and hardware service choices for your Apple merchandise. For authorized questions, please go to and choose from the drop-down menu offered. Start your request on-line and we’ll discover you an answer. AppleCare products present extra hardware service choices and professional technical assist from Apple. Learn tips on how to get support for your purchase from the iTunes Store or your subscription to Apple Music.

apple store support

Re-open the app you used to make your in-app buy. Tap the app you used to make your in-app purchase. Check that you have a WiFi or mobile knowledge connection which is active and working.

Change Your Cost Method

Buy online and we’ll have it ready for pickup. Everything you want can also be out there online. View cost methods on file, select which fee technique you prefer to charge first, or update your billing data. Whether you make a Genius Bar reservation, go to an Apple Authorized Service Provider, or mail your gadget to us, you’ll get the expert assist you to need. For extra simple questions — about an issue with iTunes, as an example — ship us an e-mail and we’ll quickly reply with an answer.

You also can find a listing of serial numbers associated with your Apple ID and get information about using Find My iPhone for iPhone, iPad, iPod touch, or Mac. For help with Beats by Dre headphones and speakers, go to Beats Support. For assist with the Beats Music streaming service, visit Beats Music Support. Apple Authorized Resellers supply industry expertise, multi-platform services, and Mac-based mostly options for a wide variety of organizations. Apple Financial Services offers financing on Apple merchandise for shoppers, instructional establishments, and companies. Speak along with your Apple representative to learn extra.


Use the Apple Support app to find answers about your merchandise, talk to an professional, or make a restore reservation. Get assist with apps that you simply bought or downloaded within the App Store that aren’t made by Apple. Your apps keep up-to-date mechanically, but you possibly can manually replace them any time.

You can discover me on Twitter as @KarenSFreeman and Instagram as @Karefree2. You can unsubscribe at any time and we’ll by no means share your details without your permission. Do you could have any more questions about tips on how to get support in your Mac, iPhone, iPad, or Apple Watch? Put them within the feedback, and we are going to help! Now that you know the way to enroll, you can even visit the iMore boards. If you are simply in search of some fundamental how-to options, you can get assist in 140 characters or much less via Twitter using @AppleSupport.

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